At Mindfulness Haven, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase online courses, or connect with us through newsletters and other services.
We are committed to keeping your information safe, clear about how it is used, and respectful of your rights.
Who We Are
Mindfulness Haven provides online mindfulness courses and related services.
We act as the Data Controller for your personal data.
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Company name: Mindfulness Haven
What Information We Collect
We may collect the following information when you interact with our website or services:
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Name
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Email address
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Phone number
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Billing address
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Payment details (processed securely via third-party providers such as Stripe or PayPal – we do not store your card details)
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Account login details (if you create an account for online courses)
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Any information you voluntarily share with us (for example, in contact forms or surveys)
When We Collect Information
We collect information when you:
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Register for an account or course
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Subscribe to our newsletter
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Make a purchase
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Contact us by email, form, or chat
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Participate in surveys or promotions
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Browse our website (cookies may collect limited usage data)
How We Use Your Information
We may use your information to:
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Provide and improve our courses and services
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Process payments securely
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Send you course updates, newsletters, or helpful resources (if you opt in)
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Respond to your questions or support requests
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Personalize your experience on our website
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Comply with legal or tax obligations
Legal Bases for Processing (GDPR)
We only process your personal data when we have a lawful reason to do so:
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Consent – e.g., when you subscribe to our newsletter
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Contract – e.g., when you purchase a course and we need to provide it to you
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Legal obligation – e.g., keeping payment records for tax purposes
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Legitimate interest – e.g., improving our website and services
How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information:
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SSL (Secure Socket Layer) encryption on our website
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Access to personal data is limited to authorized persons who must keep it confidential
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Payments are processed only through secure third-party providers (Stripe, PayPal, etc.) – your full card details are never stored on our servers
Cookies & Tracking
Our website uses cookies to:
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Remember your preferences
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Process your shopping cart or account login
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Improve website performance and user experience
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Collect anonymous analytics data
You can choose to disable cookies in your browser settings. Please note that some features of the site may not function properly without cookies.
Third-Party Services
We may share your information with trusted third-party providers who help us operate our business, such as:
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Website hosting and security services
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Email marketing services (e.g., MailerLite)
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Payment processors (e.g., Stripe, PayPal)
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Analytics providers (e.g., Google Analytics)
These providers are only allowed to use your information as necessary to perform their services and must keep it secure.
Data Retention
We keep your personal information only as long as necessary:
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Customer accounts: as long as your account remains active
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Payment/tax records: at least 6 years (as required by law)
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Newsletter subscriptions: until you unsubscribe
You can request deletion of your data at any time (see Your Rights below).
Your Rights (under GDPR)
You have the right to:
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Access the personal data we hold about you
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Correct or update your data
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Request deletion of your data
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Withdraw consent (e.g., unsubscribe from newsletters)
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Request a copy of your data in a portable format
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Object to processing in certain cases
To exercise your rights, simply email us at info@mindfulnesshaven.academy.
Children’s Privacy
Our website and courses are intended for adults. We do not knowingly collect information from children under 16. If you believe we have collected such information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will always be posted on this page, with the date at the top.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📩 info@mindfulnesshaven.academy
We agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us
• By logging in to your account
• By chatting with us or by sending us a support ticket.